We want to ensure that you are completely satisfied with your purchase. Returns and exchanges are accepted on online merchandise within 30 days of receiving your goods. Upon receipt, a refund will be issued in the original form of payment.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Exchanges
Items can only be exchanged if they are defective or damaged. If you need to exchange it for the same item, please send us an email at kw@aperio.com.tw and ship your item to:

1500 Atlantic St
Union City, CA, 94587

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your item(s), please mail your item(s) to: 

1500 Atlantic St
Union City, CA, 94587

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the manufacturer.

Returns and exchanges are not permitted on Sale merchandise.